FAQ

Q1：whats the warranty time?

   A: warranty in 1 year ,also provide 2 years , 3 years warranty service  

Q2：How to solve quality problem?

   A: we have after sale service partner worldwide, also we can send engineer to your plant, accessories can be send by DHL  

Q3:  Can you customize my product in special shape or special design?

   A:  Yes, we provide special shape and special parameters design products.

Q4:  which standard your products comply？

   A: IEC, GOST, NEMA, IEEE, BS...

Q5:  What about the shipping methods?

  A:  by sea , railway and truck

Q6:  Which trading terms you supply?

A: EXW, FOB, CFR, CIF, DAP, DDP

Q7:  What about the payment methods?

  A:  T/T, L/C, PayPal, Western Union, Money gram, Escrow are all available.

Q8:  What’s your delivery time?

  A:  Usually 40days after advance payment confirmed, special products depend on its technology.

Q9:  Can I print our logo/barcode/unique QR code/series number on electric motor?

  A:  Yes, of course.

Q10:  What is the MOQ?

   A:  Only 1 set

Q11: How to join ELOM

  A: Contact our manage dep.